Choosing an independent hosting provider can raise concerns: what happens if the company closes down, or if an accident happens to its founder? In reality, this question arises with any hosting company. Even the biggest ones have experienced fires or massive data loss.
Whatever your hosting solution, you remain responsible for your backups. You need to have a disaster recovery plan in place, and plan for the worst.
LRob's commitments
LRob maintains two levels of outsourced backup:
- LRob premises (Orléans, France) - Pull backs via BackupPC on encrypted partition, 12-month retention period
- Hetzner (Helsinki, Finland) - Encrypted incremental push backups via Plesk (hosting metadata), 2 to 3-month retention period
The integrity of these backups is regularly monitored. However, no outsourced backup can be guaranteed to 100 %, and if LRob were to disappear, these backups would no longer be accessible to you.
That's why we strongly recommend setting up your own independent back-up copies.
How do you back up your data?
Your Plesk control panel provides :
- Backup to an external FTP server (Hetzner Storage Box, NAS, dedicated server, cloud space, etc.).
- Scheduled tasks (cron) with custom backup commands
CMS backup plugins are less reliable and are not recommended.
💡 A complete tutorial is available here for saving to an FTP server :
👉 Backing up Plesk hosting on your home NAS
Best practices
- Outsource - Your backups must be stored off the backed-up server (NAS, VPS storage, Hetzner Storage Box...).
- Automate - Schedule regular backups via cron or Plesk, and don't rely on daily manual exports.
- Encrypt - Protect your backups at rest, especially if they pass through a third-party service
- Test - Periodically check that a full restore really works
- Diversify - Keep at least two copies on separate media or sites
In a nutshell
No hosting provider offers an absolute guarantee. LRob keeps up to 12 months of encrypted outsourced backups. But the ultimate security remains your own regular, independent backups.